Payment

theforeverweddingfavors.com accepts Paypal, Visa, MasterCard, American Express and Discover credit cards.

Shipping & Handling

We do not believe in up charging our customers on shipping. Shipping costs are calculated to cover packaging, postage, delivery confirmation and payment processing fees. 

Please allow 1-2 days processing time. Orders are processed Monday through Friday. All packages are sent through USPS, UPS, FedEx, or DHL.

Sales Tax

All items will be charged a sales tax.

International Shipping

Forever Wedding Favors will ship some of our wedding favors to Canada, however we cannot offer the same shipping prices and promotions that we offer to customers in the United States of America.

Forever Wedding Favors is not responsible for any customs and duties or tariffs and will not reimburse these charges for any reason.  Please visit our international shipping page for more information.

Returns and Exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds are NOT available on engraved or personalized items. Personalized merchandise cannot be returned or exchanged because we can not reuse these products.  Items without personalization can be returned. 

See our return policy for more information, or contact [email protected] with any questions regarding a return.

Turn Around Time

While we usually meet the turnaround times stated on our website, due to forces that are sometimes out of our control (shipment providers not delivering on time, out of stock on a product, etc) we cannot guarantee that your package will arrive in the time frames stated on our website.  We will do our best to get your products to you in the time frames stated on our website, and we do so in the majority of our orders, but we cannot make any guarantees. The 8 to 12 business day turn around time applies to orders in the continental United States.

Backorders

In the unfortunate case that we should be out of something in your order, we will contact you by email immediately to suggest an alternative or provide an estimated timeline for delivery.